Q: How to install and run the machine?
Our technicians have installed the machine before shipment. For the installation of some small parts, we will randomly send the equipment to a detailed training video and user manual. 95% of customers can learn on their own.
Q: What to do if the machine fails?
A: If you encounter such problems, please contact us as soon as possible and do not try to repair the machine yourself or others. We will reply as soon as possible within 24 hours and resolve it for you.
Q: Are you a factory or a trading company?
We are an experienced factory. Or make an appointment with the customer for a video factory inspection directly. Or we can make video calls at any time, or welcome to visit our factory at any time.
Q: What is your minimum order quantity?
A: We do not have a minimum order quantity. Whether it is 1 or 100 orders, we will be happy to support you.
Q:What is the delivery time of Belt Conveyor?
A: The delivery time for standard size and configuration Belt Conveyor 15 days,
and the delivery time for Special customization series Conveyor is 30 days.